Although it can take a little time to receive your order, the furniture is very well made and worth the wait. Also, I was having a hard time finding a stand up desk to fit the size of my regular desk. Karl actually made a trip to Harrisonburg to look at my desk, measure it, and talk with me about options. Then he went back to his office, checked it out, and let me know what they could do. You don’t get that type of service much anymore!