SATISFACTION SURVEY | Virginia Correctional Enterprises

Dear VIP Customer.

Due to extreme inflationary pressures on raw materials and transportation, Virginia Correctional Enterprises will require a 50% deposit on all VCE projects totaling over $500,000, starting July 1, 2023.

The remaining balance due will continue to be paid under current VCE terms. No split-ordering will be accepted in order to artificially place orders under the $500K threshold.

Thank you for your understanding and continued support for VCE's critical mission.

To hear how your purchases directly impact fellow Virginians, please visit...

facebook.com/VCEStories
youtube.com/@virginiacorrectionalenterp4982/shorts
instagram.com/vcestories

Dear Customer.

Virginia Correctional Enterprises is aware of the issues some users are having placing orders after the recent eVA upgrade.

While the eVA IT team is working hard to correct those problems, we kindly request that you contact eVA Customer Service if you encounter any issues placing a VCE order via eVA:

//dgs.virginia.gov/procurement/eva---virginias-eprocurement-portal/eva-customer-care-forms/hypercare-support-for-the-eva-transition

Thank you for your patience and patronage. Your orders allow VCE to fulfill its critical mission to strengthen future employment opportunities for inmates through on-the-job training and work development programs.

Browser Compatibility

For optimal results, please use the Chrome, Edge or Firefox browsers.

Engraved Nameplates Discontinued

Please note that as of March 2022, VCE will no longer offer Engraved Nameplates. Please proceed with a release request for any future needs.

ACA Accreditation

Virginia Correctional Enterprises (VCE) is proud to report that the Commission on Accreditation of the American Correctional Association (ACA) voted to fully accredit VCE on March 16, 2021.

ACA accreditation is part of VCE’s commitment to excellence through continuous improvement and ongoing compliance with the ACA Performance-Based Standards for Correctional Industries which include life, health, and safety standards as it pertains to staff and inmates.

The ACA Accreditation process promotes improvement in the management of correctional agencies through the administration of a voluntary accreditation program and the ongoing development and revision of relevant, useful standards. The standards, created and continuously refined by the ACA, represent leading correctional policies, procedures, and practices across all areas of operation.

SATISFACTION SURVEY

Hello,

Thank you for being a Virginia Correctional Enterprises customer! We really appreciate you giving us the opportunity to serve you.

In order to help us improve, we’d like to ask you a few questions about your experience with us. It will only take a few minutes, and your confidential answers will help us improve VCE to better satisfy your needs.

Thank you!
Your Virginia Correctional Enterprises Team

Customer Satisfaction Survey

Customer Service
(800) 823-2823

Design
Barbara Miner
(804) 887-3994

Sales Manager
Robert Tilkey
(804) 743-4107

Sales - Western Region
Kevin May
(540) 265-3150

Sales - Eastern Region
Valencia Moore
(757) 335-4712

Sales - Northern Region
Karl Schnurr
(703) 995-9772

Sales - Central Region
Chris Cash
(804) 887-5472

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