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Terms and Conditions

Please see complete VCE Furniture Warranty details


Order Changes & Cancellations

Once orders are assigned a reference number, requested changes are subject to our ability to comply. Non-standard fabrics and/or finishes cannot be canceled once work has begun.


Print Services/Embroidery/Silk Screen/Embellishments/Promotional Items

Due to their custom nature, no warranty applies for these items unless a defect of workmanship and materials by VCE is reported and verified by VCE within three days of delivery. Items are not considered defective if the damage is caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and material through time, exposure or extensive use. Print/embroidered/silkscreened/decorated products are not returnable and may incur up to a 20% restocking fee & return shipping charges on orders cancelled after blank products have been ordered by our plants. Please contact VCE Specialty Sales ASAP following delivery should any issues arise.